Privacy and Cookie Policy

To find out more about how we use your information, please read the policy below.

Your Privacy

This privacy policy is for Sugar Web Services and has to do with how we use any personal information we collect from you on this website. In summary, any personal information we collect will be stored safely and securely. We never share any of your personal details outside of our team.

You have the right to access to your records and either have them corrected or have them removed from our databases completely. Please see the form at the end of this policy if you’d like to make such a request.

What information do we collect about you?

We collect information when you make a pre-sales enquiry.

Website usage information is collected using cookies. More on cookies on this page.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of your personal information, please use the form at bottom of this page to do so.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

How long is the information kept?

We retain general enquiries for a period of 6 months, once that period is passed the record is deleted from our database. Client data is generally kept for a period of 5 years.

How will we use the information about you?

We collect information to process your enquiry, and, if you agree, to email you with a quote or more information. We will not share your information with anyone else.

Cookies used on this site

To make full use of the Sugar site, your browser needs to accept cookies.

Our cookies don’t store sensitive information such as your name or address. However, if you’d prefer to restrict, block or delete cookies from our website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences. We also have a ‘Manage your cookies’ section below

Here’s a list of the main cookies we use, and what we use them for.

cookie_notice_accepted

A cookie used to track user acceptance of the cookie policy. Expires after 30 days. An IP address is stored to recognise the user on a return visit.

ct0, eu_cn, external_referer, guest_id, personalization_id, tfw_exp

Twitter: a collection of cookies set by Twitter. The cookies help to display tweets on the site, monitor referral links, used to identify those logged into Twitter and collect data related to the Twitter platform.

is_unique, sc_is_visitor_unique

Statcounter: used to track amount of visits, and the time of the visit and keeps track of returning visits. No personal information is stored in the cookie.

_ga, _gat, _gid

Google Analytics: used to track amount of visits, and the time of the visit and keeps track of returning visits. No personal information is stored in the cookie.

Managing cookies

You don’t need to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

You don’t need to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block cookies you can do this through your browser settings, the Help function in your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

Useful websites:

www.ico.gov.uk
www.aboutcookies.org
en.wikipedia.org